Colin McArdleFeb 24, 20229 minProfessional ServicesFour common challenges businesses experience with people-driven processes and how to overcome themDiscussing four issues that businesses commonly experience around their people-driven processes and ways they can be dealt with.
Colin McArdleAug 10, 20215 minLean and Six SigmaHow to reduce costs, improve customer service and make more money in the service industry with LeanLean has a long history in manufacturing, but over the last couple of decades, we’ve seen it increasingly applied to the service industry.
Colin McArdleJun 30, 20212 minBusiness improvementAre you giving your sales team the chance to succeed? – why poor processes can let businesses downIn the fast paced society in which we live in, are you making it easy for customers to buy and for your sales team to sell?
Colin McArdleJun 7, 20212 minProfessional ServicesA life in units (Part 4): ‘It’s just not cricket’ – fielding your strongest teamIn the final part of our ‘life in units’ series, we look at the importance of understanding and planning around a team’s skills set. We...