Our Insights

3 min read

Is an outdated onboarding process driving customers away and costing conveyancers money?

The problem with most inefficient processes is that business leaders significantly underestimate how much that particular inefficiency is costing them.

It’s too easy to ignore the bigger picture and stick with an “it’s not perfect, but it works” attitude.

7 min read

How to create high performing legal teams

You can have the best service offering in the world, but if your team and organisation isn't up to scratch, you’re never going to deliver on your promise.

If you struggle to attract good people, have high attrition rates, or are constantly dealing with...