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Business improvement

6 min read

How the GROW coaching model helps conveyancing companies avoid performance managing employees

Performance managing employees is often introduced in organisations across various industries and sectors. However, within the conveyancing sector, it is very common for managers to introduce performance management as a means to improve an employee’s...

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HR Health Check: Part 1 - Dealing with client demand

3 min read

HR Health Check: Part 1 - Dealing with client demand

In this four-part HR health check series which we will run over the coming weeks, we consider four issues that businesses commonly experience around their people-driven processes and discuss ways they can be dealt with. In the first instalment, we...

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Are you giving your sales team the chance to succeed?

1 min read

Are you giving your sales team the chance to succeed? – why poor processes can let businesses down

With a raft of technologies available enabling ‘click and buy’, selling services or products has never been easier. So why are we still experiencing poor service?

Like me, I’m sure you have faced the same frustration of wanting to make a quick and simple...

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The Queen's Speech: Lessons for business on questioning tradition

1 min read

The Queen's Speech: Lessons for business on questioning tradition

The State Opening of Parliament on Tuesday 11 May 2021 marks the formal start of the parliamentary year and the Queen's Speech sets out the government’s agenda for the new parliamentary session.  It’s a tradition that can be traced back as far as the 16th

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Lean: the concept that built three of the world’s biggest brands

3 min read

Lean: the concept that built three of the world’s biggest brands

Amazon, Nike and Toyota are household names around the world. The secret to their success is the same mindset that underpins the work of Time Consulting Group.  

Management consultants have a reputation for using jargon, but there’s one concept in our...

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Driving revenue creation in the professional services sector

2 min read

A life in units (Part 1): Driving revenue creation in the professional services sector

At the end of each day, I religiously look at my fitness tracker to see how many steps I’ve taken and whether I’ve hit the magic 10,000. Who set the 10,000 though?  Word on the street suggests it’s a random target thought up and set by one of the fitness...

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Increasing capacity in back office operations

2 min read

Four ways to increase the capacity of your back office operations

Do you know what your staff really do during paid hours? Do you know how much capacity your back office truly has?

All organisations want to be as efficient as they can be, and to do more for customers with less resource and lower costs.

But if you don’t...

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